Government health line referring patients to virtual-only doctors
When the Ontario government reduced the fees paid to doctors for virtual-only appointments in December, it was said the reason was to encourage family physicians to see patients in person as well as online.
It’s a model of comprehensive care that many experts say is preferable to virtual-only.
But the government’s own help line staffed by registered nurses — Health Connect Ontario — is referring to patients they believe should see a doctor to those same virtual services.
“Health Connect Ontario’s practice is to refer to OHIP-funded virtual care services where appropriate,” said the Ministry of Health in an email.